CONTACT INFORMATION

• CONCERN AND COMPLAINT LINE 1-800-646-4518

• PATHWAYS INFORMATION LINE - Updated message for staff and community during weather events and or other business interruptions 704-884-2545

FOR PROVIDERS

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• Community Care of North Carolina Website
• Community Health Partners Behavioral Health Request for Info
• Community Health Partners Behavioral Health Referral Section I
• Community Health Partners Behavioral Health Referral Section II

• Rapid Response Bed Guidelines
• Business Entity Verification Renewal
• 1915(B)(C) Overview Presentation
• CMS Proposed Rule Changes
• DMH Website Update on Access Care

• STR Protocol - Registrations & Appointment Outcomes

• Access to Electronic Records
• Authorization for Use and Disclosure of Protected Health Information
• Revocation of Authorization Form
• Other Health Information Forms and Manuals

• Cleveland County
• Gaston County
• Lincoln County

• Pathways Disaster Plan

• IPRS Checkwrite Schedule
• Sliding Fee Scale
• IPRS GRIDS
• IPRS Community Respite Referral Process
• Array of Services
• Budget Criteria
• IPRS Diagnosis / Pop Group Crosswalk
• Target Pop Concurrency Table
• Target Pop Hierarchy Table

• Mapping Tool
• Clinical Best Practice Mini Seminars
• ACRONYMS used by NC Division of Mental Health
• ValueOptions Authorization Letter Request Form
• CAP MR
• False Claims Act Handout
• Contract Provider Staff Identification Number Request Form
• Pathways NPI Collection Form
• NPI Informational Presentation
• Accessing Care Flow Chart
• Work Flow for Pathways Access
• Online Training
• Tips from Pathways MIS
• Slot Schedule Manual

• Residential Vacancies (updated April 2012)
• Form to Post your Residential Bed Vacancies

• ADAO
• AMAO
• ASAO
• CDAO
• CMAO
• CSAO